Refund policy
Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer the following return and exchange options:
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14-Day Free Returns for Unopened Items
If you change your mind, you can return any unopened and unused product within 15 days of delivery for a full refund. The product must be in its original packaging, and you’ll receive free return shipping. -
14-Day Exchange for Defective Products
In the rare event that you receive a defective product, we offer a 15-day exchange period from the date of delivery. Simply contact us, and we will arrange for an exchange at no additional cost.
How to Initiate a Return or Exchange
- Please contact our customer service team with your order details, and we’ll guide you through the process.
Important Notes:
- Products must be returned in their original condition for refunds or exchanges.
- Refunds will be processed back to the original payment method after the returned item is received and inspected.
If you have any questions or need further assistance, feel free to reach out!